Become a Product Tester!
Who can participate?

Why participate?
We believe the best products are built together with the people who use them. By participating you can:
- Help improve real workflows by sharing what works well and what doesn’t.
- Get early access to new concepts, prototypes, and features.
- No special expertise required. If you use smart-me products, your perspective is valuable.
- Be heard. Your experience helps us make better product decisions based on real user needs.

What you can expect
- Test early concepts, prototypes, existing workflows, new product features and short surveys.
- Depending on the test, you will be compensated with a gift.
- Once you receive an invitation to a test, you can decide whether to participate.
- Most sessions take about 60 minutes; surveys take 5–20 minutes.
FAQ - Your questions, answered
What does "testing" mean? What will be tested?
You won’t be tested, you’ll test smart-me products! We may ask you to explore a new dashboard, try a prototype, or complete a common task such as creating an invoice. We’re interested in what works well, what feels confusing, and how we can improve it. Your feedback shapes what we build next.
What happens in a test?
We will guide you through the test by giving you a few tasks and letting you explore the product. There are no right or wrong answers, we’re interested in your honest impressions.
Most tests last 60 minutes, sometimes less.
Where do tests take place?
Most sessions take place online, so you can participate from wherever you are. For online tests, we’ll send you a link and a short setup guide beforehand. For some hardware-related tests, we may invite you to join us in person in our offices in Risch-Rotkreuz.
Will I be compensated?
Yes. The precise compensation depends on the test. Depending on the type of session, you may receive an extended smart-me license or another small thank-you gift. Details are always included in the invitation.
What happens with my feedback after a test?
Your feedback is confidential and used internally only to improve our products. Whether your experience is positive or negative, it will never affect your access to smart-me products, services, or support.
We value honest feedback, whether something works well or doesn’t. Understanding both helps us build better products.
Signing up and opting out

Does signing up commit me to anything?
No. When you sign up, you simply express your interest in participating in a test. When inviting you to participate in a test, we’ll contact you by email or phone.

How often will I be contacted?
Only when we have a relevant test, typically a few times a year.

How can I withdraw my name from the test-person pool?
Just send us an email at [email protected] and we’ll take care of it.
Michelle Spengler
UX/UI Designerin
Still have questions? Reach out to us.
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